Terms of Service

Last Updated: [08/02/2026]

Welcome to Purafy Property Care, LLC. By accessing our website or booking our services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Service Agreement Purafy Property Care provides professional residential, move-in/move-out, and commercial office cleaning services. We operate on a fixed-pricing model with no required long-term contracts. You may book a single visit or a recurring schedule and may cancel at any time without penalty.

2. Pricing and Quotes All services are provided at the fixed price agreed upon during your custom quote. There are no surprise charges. If the scope of work changes upon our team's arrival (e.g., the property requires significantly more time or a deeper tier of cleaning than initially described), we will discuss and agree upon any price adjustments with you prior to beginning work.

◙ The "Heavy-Duty" or "Right to Adjust" Clause: "Flat-rate pricing assumes the property is in average condition. If the property requires heavy-duty cleaning (excessive trash, biohazards, or extreme neglect), we reserve the right to adjust the price or convert the job to an hourly rate upon arrival."

3. Satisfaction Guarantee We take pride in delivering our exact standard of purity. If you are not completely satisfied with the results of our service, please contact us within 24 hours of the cleaning. We will return to your property and make it right at no extra cost to you.

4. Commercial Office & Desk Policy To respect client privacy and prevent the misplacement of important documents, our staff will only wipe completely cleared desk surfaces. Desks with loose papers, active files, or cluttered documents will be left untouched. We do not handle confidential documents or move sensitive computer equipment.

5. Preparation for Service To ensure our team can clean efficiently, we ask that you pick up excess clutter (clothing, toys, etc.) prior to our arrival. For basic residential cleaning, organizing, clutter removal, and the moving of heavy furniture are not included.

6. Liability and Damages Purafy Property Care is fully insured to protect your property during every visit. While we treat your home or office with the utmost care, accidents can occasionally happen. If an item is damaged by our staff, please notify us within 24 hours. We are not liable for damage resulting from pre-existing wear and tear, improper installation, or items not properly secured.

7. Cancellations We value your time and ours. Since we do not require long-term contracts, you are free to cancel or reschedule your service. We kindly request at least 24 hours' notice for any cancellations or schedule changes so we may adjust our team's routes accordingly.

8. Contact Us If you have any questions about these Terms of Service, please contact us at: